Surge Singapore

Join fellow senior leaders for a seated lunch as the first course is served. This opening portion of the afternoon is designed for connection and conversation in an intimate setting.

During the main course, take part in a focused discussion on the trends and strategic shifts shaping customer engagement across the region. Hear practical insights and forward-looking perspectives from industry leaders. 

OneSignal CMO Jason Seeba will discuss the latest findings from the 2026 Stage of Customer Engagement Report and how companies are driving growth in a noisy AI world.  A Silicon Valley marketing leader known for building and scaling startups, he’s led marketing at seven companies – including unicorns Bloomreach and Eightfold AI.

Keeping players engaged is hard enough in one game; try doing it across an entire ecosystem. Andrew breaks down how Axie Infinity uses multiple engagement pillars to serve different player types, and what happens when third-party studios bring their own engagement strategies into the Ronin ecosystem. A practical look at what drives retention when you're both a game developer and a platform.

Connectivity is table stakes. In a market where broadband is increasingly commoditized, the real differentiator lies in how providers engage customers across every touchpoint from onboarding to renewal and beyond. In this fireside chat, Terry from MyRepublic shares how one of Singapore's homegrown broadband challengers is reimagining the customer lifecycle, turning everyday interactions into moments that build loyalty, reduce churn, and unlock new value. 

Continue the dialogue over dessert and coffee with dedicated time for open discussion, shared challenges, and meaningful networking with fellow executives.